Return Policy

Victoria’s Calgary Corner

At Victoria’s Calgary Corner, we carefully select pieces we believe you’ll love. If for any reason you’re not completely satisfied with your order, please review the return guidelines below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

A return request can only be submitted after your item has been delivered

The request must be made within 14 days of receiving your order

Items must be unworn, unwashed, unused, and in original condition

All original tags, labels, and packaging must still be attached

Items may be tried on, but must show no signs of wear

Orders placed in multiple sizes with the intention of returning part of the order are not accepted

We reserve the right to refuse returns that do not meet these conditions

2. Return Process

To request a return, please contact us at
info@victoriascalgarycorner.com within 14 days of receiving your order

Once your request is approved, you will receive the return address of our fulfillment partner

Items must be returned at your own expense, including any applicable international shipping costs, customs fees, or handling charges

We recommend using a shipping method with tracking, as we cannot process returns without proof of delivery

3. Return Shipping Costs

All return shipping costs are the responsibility of the customer

This includes international shipping fees, customs charges, and any import or handling costs

Original shipping fees are non-refundable

4. Refunds

Once your return has been received and inspected, we will notify you of the outcome

If your return is approved, your refund will be processed within 14 days

Refunds will be issued through your original payment method

Processing times may vary depending on your payment provider

We reserve the right to deduct any costs if items are returned damaged, worn, or incomplete

5. Responsibility & Shipping Details

We are not responsible for packages that are marked as delivered to the address provided at checkout

Customers are responsible for entering the correct shipping details

Any address changes must be reported within 24 hours of placing your order

We are not liable for delays, lost packages, or damages caused by shipping carriers

6. Non-Returnable Items

For hygiene and quality reasons, certain items may not be eligible for return

If this applies, it will be clearly mentioned on the product page

7. Contact

For any questions regarding returns, feel free to contact us at
info@victoriascalgarycorner.com

Our support hours are:
Monday to Friday: 09:00 – 18:00
Saturday & Sunday: 10:00 – 15:00